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Colgate-Palmolive Material Safety Data Sheets (MSDS) System
Background
CP is a major international consumer products company. They worked with an
Application Service Provider (ASP) who contracted with them to hold and supply
all of their MSDS documents. Due to poor service from the ASP they wanted to
create a custom system allowing them to manage their own access to the MSDS
documents.
Business Challenge
CP wanted to leverage their existing Documentum repository where the MSDS
documents already existed. In addition they wanted to create a Web-Based
application for their users to access the documents. The site needed to be able
to print, fax, or email large amounts of documents as well as track each
request.
Objectives – Deploy application in Piscataway, New Jersey for use
by the Consumer Affairs division located in New York City, New York.
– Leverage the existing Documentum DocBase located in Piscataway, New
Jersey. – Build a Web-Based Architecture with a consistent user
interface across all desktops. Technical Solutions
Sitrof Technologies, Inc. was able to build a system that met all of the user
requirements. The system consisted of an ASP/COM+ architecture with
HTML/JavaScript user interface. The application connected to, and retrieved the
documents from their existing Documentum
DocBase and handled all of the reporting requirements. Results
CP is now able to access the MSDS documents on time and without problems. What
used to take minutes or hours now takes seconds. They are now confident that all
the documents are sent to their customers and if any problems do arise; they can
respond in minutes as apposed to hours and days. The project was completed on
time and within budget. In addition, the project won a CP Company Award for the
best managed project for the year. |
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