Sitrof - Case Study - Bessemer Trust

:: Bessemer Trust

:: Colgate

:: NJ Dept. of Treasury

:: Organon

:: Schering Plough

:: Chubb Insurance

Bessemer Trust Watermark to Panagon Migration

Background
Bessemer Trust is on of the oldest and largest wealth management firms in the United States managing over 33 billion dollars in assets for over 1,800 clients. Bessemer Trust is universally recognized for the depth and quality of the personal service they provide their clients.

Business Challenge
The challenge was to migrate an outdated non-supported Watermark Imaging System into a FileNET Panagon IDMCS Document Management System. This required converting 1 million documents from the legacy system into FileNET Panagon. In addition, both systems had to run in parallel over a 3 month period during the enterprise roll out.

Objectives
– Migrate an outdated legacy system
– Create a new Web-based document retrieval application
– Create a new Scan Application to interface with the new Document Management System
– Create a Backend batch process to sync data from the Legacy Mainframe application and the Web-based document retrieval application

Technical Solutions
Used FileNET Panagon to develop a Web and Client-Server based solution.

Application:
Created a series of three major applications. The first was a robust migration tool which was used to migrate the documents stored in 2 Watermark systems (Palm Beach, FL and New York City, NY). This process was ongoing through the entire project.
The second application was a robust web-based retrieval system that adhered to the complex business business rules of the client. It gave the users the ability to view documents, add electronic documents, create barcode scan header sheets, change properties, email documents and sort them in many different views.

The third application was a custom client-server scan tool which leveraged the FileNET Capture toolkit. This application could process barcodes off of the scan header sheets, get the information from an Oracle table, and commit the document with minimal user interaction. The scan application followed the process of Doc Prep, Scan, Image Verification, Doc Processing, Indexing and Committal.

Tools:
Visual Basic, Active Server Pages, MSXML. FileNET's IDM Desktop API's and Capture Scan Module

Results
– Users are able to add information directly from their hard drives into the repository in much less time than before.
– Users are able to retrieve the information in a 10th of the time it took with the old system.
– Scanning throughput increased by 200% with the new automated process.
– The number or rejected scan header sheets went from 50-100 per month to 1-2 per month.

> View news archive